Cost of running GCC in India has gone up by 5 to 10% overnight with new labour code

Shammi Prabhakar Published on: November 15, 2025
GCC India Office

When India overhauls its labour framework, the impact goes far beyond HR—it influences how global leaders evaluate India's competitiveness, scalability and long-term investment appetite.

Here's what GCC leaders should keep front and centre:

1

Employment costs are going up, and wage structure is the trigger

The new definition requires at least 50% of CTC to be classified as "wages." That change alone increases PF, gratuity and leave-encashment costs.

To put it in perspective:

  • IT/ITES firms may see a 5%–10% rise in payroll costs
  • A ₹12L salary could become ₹60k–₹1L more expensive annually
  • A 4,000-employee GCC might absorb USD 4–6M in additional annual statutory payout

This is a real cost, but it also brings more predictability and workforce stability—something engineering and AI-focused teams value a lot.

2

Charge-outs and global budgeting will need rebalancing

GCCs operate within parent-controlled budgets. When statutory costs rise, billing models must move accordingly. A centre charging USD 1,500 per FTE per month may have to revise that to USD 1,600–1,650.

It's a tough adjustment initially, but it strengthens transparency, reduces audit friction and reinforces India's credibility as a compliant and well-governed delivery market.

3

Contracts and workforce models will require a thorough refresh

This means updating:

  • Employment contracts
  • MoUs and SLAs
  • Vendor agreements
  • Workforce models aligned to OSH norms
  • Plus, mandatory annual medical check-ups for employees over 40

It's operationally heavy, but it also allows GCCs to finally:

  • Standardise compensation
  • Remove BU-level inconsistencies
  • Strengthen multi-city governance
  • Improve audit readiness
4

Expect shifts in employee sentiment and retention patterns

Some employees—especially in higher salary brackets—may see a dip in take-home due to higher PF contributions. But they also get:

  • Stronger social security
  • A larger PF corpus
  • Clearer protections

GCCs that communicate these changes clearly and empathetically will see better retention.

5

Long-term planning becomes simpler—not harder

With uniform wage definitions and clearer compliance rules, 3–5 year modelling becomes far more predictable.

Predictability drives confidence.

And confidence drives investment.

Bottom Line - India's new Labour Codes mark a deeper strategic shift.

GCCs that adapt early—rethink compensation, recalibrate charge-outs, refresh contracts and strengthen governance—will position themselves as high-value, future-ready capability hubs in their global networks.

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#GCC #GCCPROS #Labourcode

About the Author

Shammi Prabhakar is an expert in global capability centers and labor regulations with over 15 years of experience advising multinational corporations on their India operations strategy.